In
your role as a soccer coach, you need to communicate effectively with a
lot of different people: your players, parents, grandparents, officials,
other coaches, association directors, etc…
All of them
have different agendas and need communicating with in different
ways.
The
Players
Communication
with your players goes far beyond simply giving them instruction. If you
took a communications class in high school or college you will remember
that more than 50% of communication is non-verbal. Facial expressions and
tone of voice also convey a great deal of the communication. Leave the
sarcasm at home! Players may place a great deal of importance on anything
you may say or do, possibly more than what their parents’ may say or do.
Also, although it can be tough with 12 jabbering kids, try to listen to
each one, allowing each one to talk in turn.
A few
pointers:
1.
Talk to the
players' on their level, both physically and emotionally. This may mean
getting down on one knee and looking into their eyes as you communicate.
Use simple, direct statements that will be less likely to be
misinterpreted.
2.
Don't wear
sunglasses on the practice or game field. Players need to make eye contact
with you to fully understand the communication.
3.
Be positive,
honest and sincere with your players. When trying to correct a particular
skill problem, it can be advantageous to make the mistake yourself, and
then point out your own shortcomings. Players will respect a coach that is
honest. Be positive: constant ‘nagging’ will only ‘turn off’ your
players’.
4.
Tell them
what you want to tell them, tell them again, and them tell them once more.
Try to reword your communication each time. This will give you a much
better chance of getting the communication across with ALL the players.
5.
Be loud
enough that all players can hear you, but don’t scream at them. Clearly
understood voice communication will get their attention and your
respect. TIP: In one-on-one communication, a
whisper may serve the purpose and be much more effective than a normal or
loud voice.
- Avoid
inconsistent or confusing body language. I.e. don’t turn your back on a
player talking to you, expecting praise, attention or instruction…
Shaking your head while telling the player "nice try"…
The
Parents
After
your initial parents meeting you may or may not have a great deal of
contact with the players’ parents. If a parent should contact you during
the season, you should…
1.
Listen
2.
Listen
3.
Listen
They may be
concerned about their child’s skill development. I.e. "Johnny makes a lot
of goals, but my kid…". Just be positive about their child’s development
unless you too have a concern that there may be a medical or physical
condition that needs attention.
They may
think you’re a lousy coach, or you just haven’t developed a relationship
with their child. If they're wrong, try to rectify the miss-communication,
but not at the expense of the team. It could just be the parents or
child’s problem, and you probably can’t "fix it".
Finally, if
you need to talk to a parent, do it after a practice or game where you can
speak to them without children being present. Sometimes a phone call or
e-mail will work just as well.
The
Officials
Maybe
it works for Alex Ferguson, but it won’t work for you. Yelling at or
disagreeing with the coaches will solve little during a game. What it will
do is show your players that you are disrespectful of the officials, and
they will tend to do the same. If there was clearly a bad decision, bring
it up after the game with the official or later at a specially called
meeting.
The "Other"
Coaches
Make an
effort to seek out and greet the other coach before the game. By
establishing an acquaintance, you may be able to accomplish more together
than alone. For example, at the first game of the season, you may have
some new players that can’t play an entire half. It is very likely he has
the same situation. So the coaches decide to have ‘unlimited or free’
substitution. Like the official is going to argue with BOTH of you! I
don’t think so. In most associations that tend to be non-competitive, the
two coaches can then determine the best use of the rules for "THIS"
game.